Comments on: NOBELTEC Admiral & VNS MAX Pro http://www.navsoftware.com/info/2008/05/nobeltec-admiral-max-pro/ Marine Navigation Software Blog Fri, 11 Feb 2011 21:14:24 +0000 hourly 1 http://wordpress.org/?v= By: rockybob http://www.navsoftware.com/info/2008/05/nobeltec-admiral-max-pro/comment-page-1/#comment-435 rockybob Thu, 07 May 2009 03:59:02 +0000 http://www.navsoftware.com/info/archives/41#comment-435 Has anyone been writing about the poor quality of the Max Pro charts? I just upgraded to VNS 10.0.2.16 after finding out that version 7 doesn't install on Vista computers. Now that I'm fully committed to the new system with the new Max Pro charts, I've discovered an enormous number of chart errors. Everything from coastlines jutting way out into deep channel (east side of Whidbey Island), missing data within harbors (Blake Island), to dozens (hundreds?) of mis-colored shallow zones. Sometimes there is no blue, sometimes deep blue extends into 1000 foot deep areas (large scale of Butte, Toba, and Knight Inlet.) I have contacted Nobeltec 3 times and am told this will be forwarded to the chart folks but not to expect anything soon or to expect that they will do any more than correct the things that get reported. Yes, they say, these charts have many, many more flaws than the Passport charts, but then many customers had identified Passport errors over time. In other words, even if there are hundreds of these errors, no one making the databases will be proactive. They may not be as credible as Passport charts for years, at this rate. This is massively expensive software! Making the customer responsible for finding so many errors is not the way to run a business! Has anyone been writing about the poor quality of the Max Pro charts?
I just upgraded to VNS 10.0.2.16 after finding out that version 7 doesn’t install on Vista computers. Now that I’m fully committed to the new system with the new Max Pro charts, I’ve discovered an enormous number of chart errors. Everything from coastlines jutting way out into deep channel (east side of Whidbey Island), missing data within harbors (Blake Island), to dozens (hundreds?) of mis-colored shallow zones. Sometimes there is no blue, sometimes deep blue extends into 1000 foot deep areas (large scale of Butte, Toba, and Knight Inlet.) I have contacted Nobeltec 3 times and am told this will be forwarded to the chart folks but not to expect anything soon or to expect that they will do any more than correct the things that get reported. Yes, they say, these charts have many, many more flaws than the Passport charts, but then many customers had identified Passport errors over time. In other words, even if there are hundreds of these errors, no one making the databases will be proactive. They may not be as credible as Passport charts for years, at this rate.

This is massively expensive software! Making the customer responsible for finding so many errors is not the way to run a business!

]]> By: Russ Parkison http://www.navsoftware.com/info/2008/05/nobeltec-admiral-max-pro/comment-page-1/#comment-7 Russ Parkison Fri, 02 May 2008 20:07:03 +0000 http://www.navsoftware.com/info/archives/41#comment-7 My interest in VNS Max Pro is for commercial fishing in Alaska. (Cook Inlet Salmon) The season starts in late June and this package is so new. I look forward to your info on this product. Anything to catch more than the next guy. The 3D depth view would be helpful if accurate. thanks Russ F/V Tina D. My interest in VNS Max Pro is for commercial fishing in Alaska.
(Cook Inlet Salmon)
The season starts in late June and this package is so new.
I look forward to your info on this product. Anything to catch more than the next guy.
The 3D depth view would be helpful if accurate.
thanks
Russ
F/V Tina D.

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